Do I need one number or two?
It depends on who you're hiring. Here's how to decide.
One number is fine if
You hire for one type of role only — either blue collar or white collar, not both
All your hiring communications are in the same language
Your hiring volume is manageable through a single channel
Two numbers are recommended if
You hire for both blue collar and white collar roles
Your blue collar communication needs to be in Arabic and your white collar in English — each number has its own language setting and cannot be changed per conversation
You want to keep the two candidate audiences completely separate for reporting and pipeline clarity
What about your existing marketing WhatsApp number?
If your company already uses a WhatsApp number for marketing, customer service, or any other purpose — do not use that number for WhatsApp Hiring. Keep them separate.
Mixing hiring and marketing on one number creates friction: candidates may receive unrelated messages, and your marketing team may accidentally reach job applicants. A dedicated hiring number keeps the experience clean for candidates and easier to manage internally.
Practical setup recommendations
Scenario | Recommended setup |
Blue collar hiring only | 1 number — Arabic bot |
White collar hiring only | 1 number — English bot |
Both blue and white collar | 2 numbers — Arabic bot + English bot |
Already have a marketing WhatsApp | New separate number for hiring |
How to add a second number
Each number is registered as a separate WhatsApp Business number under your Meta Business Portfolio. Your Recruitera account manager registers the additional number and connects it to your workspace, the same way your first number was set up — see Connecting WhatsApp to Recruitera.