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Understanding WhatsApp Message Costs — META Pricing Explained

How META charges for WhatsApp messages, what the free 24-hour window means for your costs, and current rates for Egypt.

How WhatsApp message pricing works

WhatsApp Hiring uses META's Business API. This means message costs are charged directly by META to your META Business account — they are separate from your Recruitera subscription fee.

Recruitera does not mark up, resell, or invoice for META message costs. You pay META directly.

The two types of conversations

META charges based on conversation type, not individual messages.

Candidate-initiated conversations (free)

When a candidate messages your company's WhatsApp number first, a 24-hour service window opens. All messages sent and received within this window — including bot replies, recruiter messages, and template messages — are completely free.

This means the majority of your candidate interactions will cost nothing, as long as you respond within 24 hours of the candidate's first message.

Business-initiated conversations (charged)

When you send a message to a candidate outside the 24-hour window — or when you initiate contact first — you must use an approved template. These are charged per message based on the template category.

Message rates for Egypt (META wholesale rates)

Category

Rate (USD per message)

When it applies

Service (inside 24h window)

Free

All replies within the candidate-initiated window

Utility

$0.003

Status updates, interview confirmations, offers, rejections

Marketing

$0.027

Job alerts, re-engagement, outreach campaigns

Authentication

$0.001

OTP codes — not typically used in hiring

Rates are META wholesale rates for Egypt as of January 2026. Rates may change quarterly. Verify current rates at

What this means in practice

For most companies, WhatsApp Hiring costs are very low. A company receiving 1,000 applications per month via WhatsApp — where candidates message first — will pay close to zero in message costs for the intake and screening flow.

Costs increase if you run outbound marketing campaigns (job alerts, re-engagement) using Marketing templates. Plan your template categories accordingly.

How to add your payment method in META

  1. Open your META Business Portfolio

  2. Go to Billing & Payments

  3. Add your credit card or payment method

  4. META will charge your card based on your monthly message usage

META accepts major credit cards and bills in the currency of your META Business account — either EGP or USD depending on how your account was set up.

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