What is Candidate Freeze?
Candidate Freeze stops your team from doing duplicate work on the same person across two jobs. Without it, two recruiters on two roles can each phone-screen, email, and interview the same candidate — wasted effort and a poor candidate experience. Recruitera prevents that automatically.
When does it happen?
When a candidate is being actively processed in two jobs at once and a recruiter advances them in one of them, their card in the other job is automatically locked. The job they were moved forward in becomes their active (primary) job.
What a locked candidate looks like
A 🔒 Locked badge appears on the candidate's card in the pipeline, and opening their profile shows a banner explaining why — for example "locked because it's active in [job] with [recruiter]." The lock is visible to everyone with access to that job, so there's no confusion about why the candidate isn't moving there.
What you can do with a locked candidate
Leave it as is — if they're being handled in the other job and you don't need to act here.
Switch their primary job — move the active process to your job. If a different recruiter owns the other job, this sends them a request to approve.